Web Analytics Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. Other Collection and Use of Information Application and System Logs Pearson automatically collects log data to help ensure the delivery, availability and security of this site.
Customer Service We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form. Service Announcements On rare occasions it is necessary to send out a strictly service related announcement.
Newsletters If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email ask peachpit. Contests and Drawings Occasionally, we may sponsor a contest or drawing. Surveys Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Collection and Use of Information To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including: Questions and Inquiries For inquiries and questions, we collect the inquiry or question, together with name, contact details email address, phone number and mailing address and any other additional information voluntarily submitted to us through a Contact Us form or an email.
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